Terms of Service

Last updated: March 5th, 2025

Welcome to Radiologica (“Radiologica,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Radiologica website (the “Site”), including all related tools, services, and functionality provided by Radiologica Pty Ltd, an Australian company based in Sydney, Australia. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must immediately discontinue use.

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1. Eligibility & Scope

1.1 Intended Users
Radiologica is an education and training platform exclusively intended for qualified health professionals and students aged 18 or older. By using the Site, you represent and warrant that you meet these eligibility requirements. If you do not, you are prohibited from accessing or using the Site.

1.2 Not for Patient Care or Financial Advice

• All information, tools, and resources provided are for educational and training purposes only and are not intended as clinical guidance, medical diagnosis, patient advice, or legal/financial advice.
• No patient advice is offered, and no patient details should be entered, used, or referenced on Radiologica in a manner that provides diagnosis or treatment recommendations.
• Any financial or budgeting tools provided on the Site are strictly for informational or educational purposes, and do not constitute financial advice.
• You acknowledge and agree that you shall not use any content, tools, or functionality on the Site for clinical decision-making or for providing treatment or diagnosis to any patient.

1.3 Territorial Restrictions
Radiologica is owned and operated by Radiologica Pty Ltd in Sydney, Australia, but is accessible worldwide. We make no representation that the Site is appropriate or available for use in all locations. Accessing the Site from territories where the content or use of the Site is illegal is prohibited. You are responsible for compliance with local laws where you reside or from where you access the Site.

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2. Account Registration & Security

2.1 Account Creation
Certain features of the Site may require you to create an account. You agree to provide accurate, current, and complete information and to maintain and update such information as necessary.

2.2 Confidentiality of Credentials
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account. You agree to promptly notify us of any unauthorised use or breach of security. We shall not be liable for any loss or damage resulting from your failure to safeguard your credentials.

2.3 Account Deletion
You may delete your account and associated data at any time by following the instructions provided within your account settings or by contacting us at [email protected].

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3. User-Generated Content

3.1 Forums, Q&A, and Other Contributions
Radiologica may include forums, Q&A sections, or other features allowing you and other users to post or upload content. By posting content, you warrant that you have the necessary rights to share such content and that it does not violate the rights of any third party or any applicable law.

3.2 Ownership & Licence
All content contributed by users (including text, images, lectures, or case studies) shall become the property of Radiologica upon uploading or submission. By submitting such content, you grant Radiologica a perpetual, royalty-free, irrevocable, worldwide licence to use, copy, distribute, modify, create derivative works of, publicly display, and otherwise exploit such content for any purpose, including commercial purposes. If you are an educator, employee, or contractor creating materials for Radiologica, you acknowledge that these materials belong exclusively to Radiologica, both during and after your relationship with us.

3.3 Responsibility for User Content
All content posted or submitted by users reflects the views and opinions of the user and not of Radiologica. We make no warranties or representations about the accuracy, reliability, or completeness of any user-generated content. We reserve the right, but have no obligation, to monitor, review, or remove user-generated content at our sole discretion.

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4. Subscriptions, Payments & Refunds

4.1 Payment Processing
We use Stripe (or other third-party payment processors) to process payments for course enrolments, subscriptions, or other paid services. By providing payment information, you authorise us to charge your designated payment method in accordance with the fees displayed at checkout. All payment information is collected and processed securely; we do not store full payment details.

4.2 No Refund Policy
All sales (including courses, subscriptions, or any digital products) are final. We do not offer refunds or credits under any circumstances except where required by applicable law.

4.3 Subscription Terms
Some of our offerings may be provided on a subscription basis, automatically renewing at the end of each billing cycle. You are responsible for cancelling any subscriptions before the renewal date if you do not wish them to renew. Failure to cancel will result in you being charged for the subsequent billing cycle.

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5. Ownership & Intellectual Property

5.1 Radiologica Property
All content on the Site (including but not limited to text, images, graphics, logos, and software), except for user-generated content, is owned by or licensed to Radiologica. You may not reproduce, distribute, modify, create derivative works, publicly display, or otherwise use any part of the Site content without our prior written consent.

5.2 No Reuse or Citations
Except for approved functionality within the Site that allows you to share or embed materials in a specific manner, you agree not to copy, cite, quote, reference, or otherwise reuse any portion of our content in any format outside the Site.

5.3 Trademarks
Radiologica, the Radiologica logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Radiologica or its affiliates/licensors. You must not use such marks without our prior written permission.

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6. Prohibited Conduct

You agree not to:

1. Use the Site for any unlawful purpose or for promoting illegal activities.
2. Post or transmit content that is illegal, infringing, defamatory, obscene, harassing, or otherwise objectionable.
3. Impersonate another person or entity, or falsely represent your affiliation.
4. Use any device, software, or routine to interfere with the proper working of the Site or to bypass any technical measures we implement.
5. Collect or store personal data about other users without their express permission.
6. Engage in data mining, scraping, or automated data extraction.

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7. Disclaimers

7.1 Educational Purposes Only
All Site content, tools, and resources are for educational and training purposes only. They are not a substitute for professional medical, clinical, or financial advice. Radiologica does not provide patient care services or financial advice.

7.2 No Warranties
To the maximum extent permitted by law, the Site and all content, products, and services made available through the Site are provided on an “as is” and “as available” basis. Radiologica disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

7.3 No Guarantee of Outcomes
We do not guarantee that using our Site, tools, or participating in our educational courses will result in any specific outcome, including (but not limited to) professional or financial benefits.

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8. Limitation of Liability

To the fullest extent permitted by law:

1. Indirect Damages: Radiologica shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use or inability to use the Site, even if advised of the possibility of such damages.
2. Aggregate Liability: In no event shall Radiologica’s total liability to you for all claims arising out of or relating to these Terms exceed the total amount paid by you (if any) for accessing or using the specific paid feature(s) of the Site in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms is intended to exclude or limit any statutory rights that cannot be excluded or limited under applicable law.

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9. Indemnification

You agree to indemnify, defend, and hold harmless Radiologica, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or in connection with:

1. Your breach of these Terms;
2. Your misuse of the Site or content;
3. Your violation of any third-party rights, including intellectual property rights or privacy rights;
4. Any dispute or issue between you and any third party.

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10. Third-Party Links & Services

The Site may contain links to third-party websites or services. These links are provided for your convenience only. Radiologica does not endorse and is not responsible for the content, services, or privacy practices of any third-party website. Your use of any third-party site is at your own risk and subject to the terms of that third party.

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11. Termination

We reserve the right, at our sole discretion and without notice, to suspend or terminate your account or access to the Site if you violate these Terms or if we believe you are engaged in fraudulent or illegal activities. Upon termination, all licences and rights granted to you under these Terms will immediately cease. The provisions of these Terms which by their nature should survive termination shall survive, including but not limited to Sections regarding ownership, disclaimers, limitation of liability, and indemnification.

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12. Governing Law & Dispute Resolution

These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New South Wales, except where otherwise required by applicable law.

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13. Changes to the Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice (e.g., by posting an update or sending an email). By continuing to access or use the Site after such changes become effective, you agree to be bound by the revised Terms.

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14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed and the remaining provisions shall continue in full force and effect.

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15. Entire Agreement

These Terms, together with any additional policies (e.g., our Privacy Policy) referenced herein, constitute the entire agreement between you and Radiologica regarding your use of the Site and supersede all prior or contemporaneous agreements, communications, and proposals.

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16. Contact Information

For any questions about these Terms, or to submit any notice or request, please contact us at:
Email: [email protected]

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By using or accessing the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, you must discontinue use of the Site immediately.

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Privacy Policy

Last Updated: March 5th, 2025

Radiologica (“Radiologica,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (the “Site”) and any related services. By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use.

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1. SCOPE

This Privacy Policy applies to information we collect through the Site and in connection with any related services we provide (e.g., subscription or course services). It does not apply to information collected by any third-party websites, services, or applications that we do not control.

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2. INFORMATION WE COLLECT

We collect different types of information, including:

2.1 Personal Information

• Account & Profile Data: When you create an account, we may collect your name, email address, professional details (e.g. qualification, institution), and other information you choose to provide.
• Payment Information: If you make purchases or subscribe to paid features, we collect payment-related information (e.g., billing address, transaction data). Actual payment card details are processed by our third-party payment processors (e.g., Stripe) and are not stored on our servers.

2.2 Technical Information

• Log Data: We automatically collect certain information about how you interact with the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies & Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyse usage, and administer the Site. Cookies are small files stored on your device. You can usually disable cookies through your browser settings, though doing so may affect certain Site functionalities.

2.3 User-Generated Content

• When you upload content (e.g., comments, forum posts, case studies), we collect the information you submit. This content may be publicly accessible depending on the features you use.

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3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

1. Service Delivery: To provide, maintain, and improve our educational services, courses, and user community features.
2. Account Management: To create and manage your account, including verifying user credentials (e.g., confirming age or professional status).
3. Payment Processing: To process your transactions and manage billing through secure, third-party payment processors.
4. Communications: To send you confirmations, updates, technical notices, and other administrative or transactional messages related to the Site and your account.
5. Marketing: To send promotional communications or newsletters about features, new courses, or special offers (you may opt out at any time).
6. Analytics & Improvements: To monitor and analyse usage trends, diagnose technical issues, and improve the functionality and user experience of our Site.
7. Legal & Compliance: To enforce our Terms of Service, comply with legal obligations, protect our rights, and respond to legal or regulatory requests.

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4. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)

If you are located in certain jurisdictions (e.g., the European Economic Area), we rely on specific legal grounds to process your personal information, including:

• Performance of a Contract: We process your information to fulfil our obligations under a contract with you (e.g., providing subscription services).
• Legitimate Interests: We process your data for our legitimate interests, such as improving and securing our Site, unless overridden by your data protection rights.
• Consent: Where required by law, we obtain your consent to process your personal information for certain marketing activities.

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5. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. We may share your information in the following ways:

1. Service Providers: We share information with vendors, consultants, and other third-party service providers who need access to such information to carry out work on our behalf (e.g., payment processors, hosting providers, analytics services).
2. Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement).
3. Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
4. Consent: We may share your information with third parties where you have provided consent to do so.

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6. INTERNATIONAL DATA TRANSFERS

We are based in Australia, but the third-party services we use may operate in other countries. As a result, your personal information may be transferred to and stored in jurisdictions outside your home country. Where required by law, we ensure such transfers comply with applicable data protection regulations (e.g., Standard Contractual Clauses for EU residents).

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7. DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Information: We retain this until you delete your account or otherwise request removal.
• User-Generated Content: Content you submit (e.g., forum posts, case studies) may remain on our servers to the extent it forms part of the broader content library, even after you delete your account. However, we can remove personal identifiers upon request, where feasible.

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8. DATA SECURITY

We implement industry-standard security measures (e.g. firewalls, encryption, secure hosting) to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.

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9. YOUR RIGHTS & CHOICES

Depending on where you live, you may have certain rights regarding your personal information, such as:

1. Access & Correction: You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
2. Deletion: You can request the deletion of your personal information where it is no longer necessary for the purposes collected.
3. Objection & Restriction: You may object to, or request we restrict, certain processing (e.g. direct marketing).
4. Withdrawal of Consent: If we rely on consent to process your information, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We reserve the right to verify your identity before complying with your request.

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10. CHILDREN’S PRIVACY

The Site is intended only for individuals aged 18 and older. We do not knowingly collect personal information from minors under 18. If we discover that a minor under 18 has provided us with personal information, we will take steps to delete such information as soon as possible.

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11. THIRD-PARTY LINKS

The Site may contain links to external websites or services that we do not operate or control. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

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12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the Site or sending an email. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

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13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]

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By using or accessing the Site, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Site immediately.

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