Privacy Policy

Last Updated: March 5th, 2025

Radiologica (“Radiologica,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website (the “Site”) and any related services. By accessing or using the Site, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use.

1. SCOPE

This Privacy Policy applies to information we collect through the Site and in connection with any related services we provide (e.g., subscription or course services). It does not apply to information collected by any third-party websites, services, or applications that we do not control.

2. INFORMATION WE COLLECT

We collect different types of information, including:

2.1 Personal Information

Account & Profile Data: When you create an account, we may collect your name, email address, professional details (e.g. qualification, institution), and other information you choose to provide.
Payment Information: If you make purchases or subscribe to paid features, we collect payment-related information (e.g., billing address, transaction data). Actual payment card details are processed by our third-party payment processors (e.g., Stripe) and are not stored on our servers.

2.2 Technical Information

Log Data: We automatically collect certain information about how you interact with the Site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
Cookies & Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyse usage, and administer the Site. Cookies are small files stored on your device. You can usually disable cookies through your browser settings, though doing so may affect certain Site functionalities.

2.3 User-Generated Content

When you upload content (e.g., comments, forum posts, case studies), we collect the information you submit. This content may be publicly accessible depending on the features you use.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

Service Delivery: To provide, maintain, and improve our educational services, courses, and user community features.
Account Management: To create and manage your account, including verifying user credentials (e.g., confirming age or professional status).
Payment Processing: To process your transactions and manage billing through secure, third-party payment processors.
Communications: To send you confirmations, updates, technical notices, and other administrative or transactional messages related to the Site and your account.
Marketing: To send promotional communications or newsletters about features, new courses, or special offers (you may opt out at any time).
Analytics & Improvements: To monitor and analyse usage trends, diagnose technical issues, and improve the functionality and user experience of our Site.
Legal & Compliance: To enforce our Terms of Service, comply with legal obligations, protect our rights, and respond to legal or regulatory requests.

4. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)

If you are located in certain jurisdictions (e.g., the European Economic Area), we rely on specific legal grounds to process your personal information, including:

Performance of a Contract: We process your information to fulfil our obligations under a contract with you (e.g., providing subscription services).
Legitimate Interests: We process your data for our legitimate interests, such as improving and securing our Site, unless overridden by your data protection rights.
Consent: Where required by law, we obtain your consent to process your personal information for certain marketing activities.

5. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal information. We may share your information in the following ways:

Service Providers: We share information with vendors, consultants, and other third-party service providers who need access to such information to carry out work on our behalf (e.g., payment processors, hosting providers, analytics services).
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement).
Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
Consent: We may share your information with third parties where you have provided consent to do so.

6. INTERNATIONAL DATA TRANSFERS

We are based in Australia, but the third-party services we use may operate in other countries. As a result, your personal information may be transferred to and stored in jurisdictions outside your home country. Where required by law, we ensure such transfers comply with applicable data protection regulations (e.g., Standard Contractual Clauses for EU residents).

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: We retain this until you delete your account or otherwise request removal.
User-Generated Content: Content you submit (e.g., forum posts, case studies) may remain on our servers to the extent it forms part of the broader content library, even after you delete your account. However, we can remove personal identifiers upon request, where feasible.

8. DATA SECURITY

We implement industry-standard security measures (e.g. firewalls, encryption, secure hosting) to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Despite these measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.

9. YOUR RIGHTS & CHOICES

Depending on where you live, you may have certain rights regarding your personal information, such as:

Access & Correction: You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies.
Deletion: You can request the deletion of your personal information where it is no longer necessary for the purposes collected.
Objection & Restriction: You may object to, or request we restrict, certain processing (e.g. direct marketing).
Withdrawal of Consent: If we rely on consent to process your information, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at [email protected]. We reserve the right to verify your identity before complying with your request.

10. CHILDREN’S PRIVACY

The Site is intended only for individuals aged 18 and older. We do not knowingly collect personal information from minors under 18. If we discover that a minor under 18 has provided us with personal information, we will take steps to delete such information as soon as possible.

11. THIRD-PARTY LINKS

The Site may contain links to external websites or services that we do not operate or control. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the Site or sending an email. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]

By using or accessing the Site, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy. If you do not agree, you must discontinue use of the Site immediately.